Frequently Asked Questions
Clear and direct answers to the most common questions about IntellIA, our solutions and how we work.
What is IntellIA and what makes it different?
IntellIA is a company specialized in developing artificial intelligence solutions for organizations that need concrete results in production.
Our main differentiator is agility and the design and training of custom models. We build AI technology adapted to each domain and use case, allowing for greater precision, full control over model behavior, and generation of assets that truly add value to our clients.
Our technical capability has been validated by companies like NVIDIA, Google, Amazon Web Services, Microsoft and Deloitte, among other tech giants.
What products do you have on the market?
We currently have two proprietary products in production:
VivIAM — Clinical AI platform for healthcare professionals. Includes automated consultation transcription, medical documentation generation, clinical decision support, and reduced administrative burden. Designed to integrate with existing electronic medical records.
fAIcing — Computer vision system for retail and mass consumption. Automates shelf audits, verifies commercial agreement compliance, measures brand presence, and detects stockouts through real-time image analysis.
Both products can be implemented as-is or adapted to the specific needs of each organization.
Do you develop custom models?
Yes, it's our main differentiator.
We design, train, and optimize AI models specific to each domain and use case. This allows us to achieve greater precision than generic solutions, full control over model behavior, optimization of operational costs in the medium and long term, and independence from pure third-party technology.
What is your work process?
We work in stages, with flexibility according to the context of each project:
Understanding and diagnosis — We talk with your team to understand the problem, objectives, available data, and technical, regulatory, and budgetary constraints.
Solution design and validation — We propose an architecture and AI approach. In many cases, we perform a limited validation to confirm business fit before scaling.
Incremental development — We implement the solution iteratively, with frequent reviews and adjustments based on real feedback.
Integration and launch — We connect with existing systems and accompany adoption within the organization.
Monitoring and evolution — We measure performance, detect deviations, refine models, and expand capabilities when it makes sense.
We adapt the depth and pace to the reality of each client.
How much does an AI project cost?
The cost depends on the complexity of the problem, available data, required integration level, and regulatory requirements of the sector.
After the initial diagnosis, we present a proposal with defined scope, concrete deliverables, and a clear investment scheme.
The goal is for you to know exactly what you're paying for and what value you expect to get.
What type of organizations do you work with?
We work with organizations that have concrete problems where AI can provide measurable value, have data or processes susceptible to improvement, and seek a technical partner committed to results.
This includes healthcare institutions, retail and mass consumption companies, public sector organizations, and companies of various sizes that are ready to implement AI in their operations.
In which regions do you operate?
We operate globally. We work with clients remotely or on-site according to project needs, without geographical restrictions.
What kind of problems do you solve?
Some examples:
Healthcare — Automated medical documentation, consultation transcription, clinical decision support, case prioritization, study analysis.
Retail and mass consumption — Visual shelf auditing, commercial agreement verification, brand presence measurement, stockout detection.
Public sector — Intelligent assistants for service, document workflow automation, information analysis.
Custom projects — Where there's data, repetitive processes, and need for assisted decision-making, we evaluate if AI can generate value.
We focus on projects where AI has real margin to generate impact.
What do you need to evaluate a project?
For an initial evaluation we need:
- A clear and detailed description of the problem and objectives
- Controlled access to representative data examples
- Understanding of applicable security and regulatory restrictions
- Knowledge of who the end users will be
With this, we can determine if AI makes sense for your case and propose a concrete path.
How do you handle data security?
Security is part of the design from the start. We implement encryption in transit and at rest, role-based access control, full activity traceability, and data minimization and anonymization techniques as appropriate.
Specific security decisions are defined jointly with each client according to the context and information sensitivity.
Do you comply with data protection and sector regulations?
Yes. Our solutions comply with GDPR, HIPAA, AGESIC regulations, and other applicable regulations according to each client's sector and jurisdiction.
Regulatory compliance is built into the architecture of our products and custom solution development processes.
Can you integrate with existing systems?
Yes. We have experience integrating with ERP, CRM, clinical platforms, electronic medical records, databases, and third-party APIs.
The solution is designed to coexist with each organization's current technology ecosystem.
Do you offer support after launch?
Yes. We monitor solution behavior in production, adjust models and flows as usage evolves, incorporate new use cases when they arise, and collaborate with internal teams that want to take operational control.
We accompany to ensure the solution continues generating value over time.
How can we get started?
Tell us what problem you want to solve and what result you expect to get. We evaluate if AI makes sense for your case and propose a concrete path.