Privacy Policy

1. Data Controller

The data controller for personal data is:

• Trade name: IntellIA
• Country: Oriental Republic of Uruguay
• Location: Punta del Este, Uruguay
• Privacy contact email: privacy@intellia.online

2. Scope of this Policy

This Privacy Policy applies to the processing of personal data that IntellIA carries out:

• through the website,
• through contact or subscription forms,
• and in the context of the software platforms and Services that IntellIA makes available to its customers and users, unless there is an additional specific policy for a particular product.

When IntellIA acts as a data processor (processing data on behalf of a customer), the specific conditions will be established in the corresponding contracts and data processing agreements. In such cases, the primary data controller is the customer (for example, a healthcare institution, a company, or an educational entity).

3. Data That May Be Collected

IntellIA may collect and process the following categories of data:

3.1. Contact and Communication Data

• First and last name
• Email address
• Phone number
• Organization and position
• Messages, inquiries, or comments sent through forms or contact channels

3.2. Account and Platform Usage Data

When using platforms operated by IntellIA (for example, VivIAM or other solutions):

• Account registration data (name, email, role, organization)
• Configuration and usage preference data
• Activity logs (access logs, actions performed on the platform, date and time)

3.3. Content Data Provided by Customers/Users

When the Services require it, customers may enter or upload information related to their processes, documents, images, or records, which may contain personal data. For example:

• Information entered by healthcare professionals in systems like VivIAM, according to the configuration agreed with the institution.
• Documents or images used in computer vision systems.
• Texts, transcriptions, audios, or other content processed by AI systems.

In these cases, IntellIA will process such data according to the customer's instructions and as established in specific contracts.

3.4. Browsing Data and Cookies

When browsing the Site, the following may be collected:

• IP address
• Browser type and operating system
• Pages visited, date and time of access
• Cookie identifiers or similar technologies

This data may be used to:

• ensure the technical operation of the Site,
• improve its performance,
• obtain aggregated usage statistics,
• and, when informed and appropriate consent has been obtained, perform product usage analysis or remarketing actions.

4. Purposes of Processing

IntellIA processes personal data for the following main purposes:

1. Inquiry Handling and Communication

• Respond to requests received through the Site or by email.
• Manage meeting schedules, demonstrations, and related communications.

2. Service Provision

• Create and manage user accounts on platforms.
• Process data necessary for the operation of AI systems and contracted functionalities.
• Maintain, secure, and improve solution performance.

3. Continuous Improvement of Products and Services

• Analyze in an aggregated and, ideally, anonymized manner the use of platforms to improve functionalities, user experience, performance, and security.

4. B2B Informational and Commercial Communications

• Send information related to product updates, technological news, or IntellIA services, when there is a prior relationship or consent has been obtained.

5. Compliance with Legal Obligations

• Comply with regulatory obligations and requirements from competent authorities.
• Manage potential claims or disputes.

5. Legal Basis for Processing

The legal basis for processing personal data by IntellIA may include:

• Contract performance or pre-contractual measures: when processing is necessary to provide a requested service or to evaluate a potential business relationship.
• Consent: in cases where it is required for specific purposes (for example, newsletter subscriptions, certain non-technical cookies, direct commercial communications in certain contexts).
• Legitimate interest: to improve services, maintain platform security, prevent fraud, or protect rights of IntellIA and its users, always respecting the rights and freedoms of individuals.
• Compliance with legal obligations: when processing is necessary to comply with applicable regulations or requirements from authorities.

6. Data Processors and Data Transfers

To provide the Services, IntellIA may rely on providers acting as data processors, for example:

• Cloud infrastructure providers (such as Google Cloud Platform, Microsoft Azure, Amazon Web Services, or equivalent).
• Email and communications service providers.
• Product usage analytics and technical monitoring providers.

These providers may be located in countries other than the User's country of residence. In such cases, efforts will be made to ensure that:

• the country offers an adequate level of protection according to applicable regulations, or
• contractual agreements including appropriate data protection clauses are signed.

IntellIA does not sell personal data to third parties.

7. Data Retention

Personal data will be retained:

• for the time necessary to fulfill the purpose for which it was collected,
• while an active contractual or commercial relationship exists,
• and subsequently, for the legally required periods or those necessary for the defense of rights and management of responsibilities.

Once these periods have elapsed, data may be:

• deleted,
• anonymized,
• or blocked, in accordance with applicable regulations.

8. Rights of Data Subjects

Individuals whose data is processed by IntellIA may exercise, in accordance with applicable regulations (including Uruguay's Law No. 18.331), the following rights:

• Right of access to their personal data.
• Right of rectification, update, or correction of inaccurate data.
• Right of deletion, when applicable.
• Right to request inclusion or clarification of incomplete data.
• Right to object to processing in certain circumstances.
• Right to data portability, when the legal framework provides for it.

To exercise these rights, the individual may contact:

• Email: privacy@intellia.online

The request should include:

• full name,
• contact method,
• and a clear description of the right to be exercised.

If the individual believes their rights have not been properly respected, they may file a complaint with the competent data protection supervisory authority in Uruguay or other applicable jurisdiction.

9. Cookies and Similar Technologies

The Site may use first-party and third-party cookies to:

• enable technical operation and security,
• remember certain preferences,
• obtain aggregated usage statistics,
• analyze performance and browsing experience.

The User may configure their browser to:

• block cookies,
• receive warnings before installation,
• or delete already installed cookies.

However, some Site functionalities may be affected if certain technical cookies are disabled.

When cookies requiring consent under applicable regulations are used, clear information will be provided and mechanisms to accept or reject them will be offered.

10. Minors

IntellIA's Services are primarily aimed at organizations, professionals, and entities. They are not deliberately directed at minors.

If it is detected that personal data from minors has been collected without the necessary authorization, reasonable measures will be taken to delete it or regularize the processing in accordance with the corresponding regulations.

11. Information Security

IntellIA applies reasonable technical and organizational measures to protect personal data against:

• loss,
• misuse,
• unauthorized access,
• disclosure,
• alteration or destruction.

These measures include, among others, encryption of communications, access controls, and logging of relevant activities. However, no system is completely invulnerable, so absolute security cannot be guaranteed.

In case of security incidents that may significantly affect individuals' rights, IntellIA will follow defined internal procedures and, when applicable, notify the customer and/or relevant authorities according to applicable regulations.

12. Changes to the Privacy Policy

IntellIA may update this Privacy Policy when deemed necessary, for example, to:

• reflect changes in the Services,
• incorporate new legal obligations,
• or adjust internal processes.

The current version will be the one published on the Site, indicating the date of the last update. Continued use of the Site or Services after such modifications implies awareness of the new version.